Shipping Policy

Welcome to Marhine.com, operated by Marhilyine Limited. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

- Orders are processed within 1–3 business days after payment has been confirmed.

- Orders placed on weekends or public holidays will be processed on the next business day.

- During peak seasons, promotions, or holidays, processing times may be longer.

2. Shipping Destinations

Marhine.com ships to customers worldwide. Shipping availability may vary depending on the destination country and local courier services.

3. Delivery Time

Estimated delivery times are:

- Tanzania: 1–5 business days

- East Africa: 3–10 business days

- International Orders: 7–21 business daysDelivery times are estimates only and may vary due to customs clearance, weather conditions, courier delays, or other circumstances beyond our control.

4. Shipping Fees

Shipping charges are calculated at checkout based on the destination, package weight, dimensions, and selected shipping method.Any promotional free shipping offers will be clearly displayed on our website when available.5. Order TrackingOnce your order has been shipped, you will receive a shipping confirmation email containing your tracking number, where available.

6. Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other government charges imposed by the destination country.These charges are the responsibility of the customer unless otherwise stated by Marhine.com.

7. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.Marhine.com is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses.

8. Lost or Damaged Packages

If your package is lost or arrives damaged:- Contact us within 7 days of the expected delivery date or receipt of the package.- We will investigate the matter with the shipping carrier and work to provide an appropriate resolution.

9. Delivery Delays

While we strive to deliver orders within the estimated timeframe, Marhine.com cannot guarantee exact delivery dates and is not liable for delays caused by:

- Customs inspections

- Natural disasters

- Weather conditions

- Transportation disruptions

- Courier service issues

- Other events beyond our reasonable control10. Contact UsIf you have any questions regarding this Shipping Policy, please contact us:

Marhilyine Limited

Website: Marhine.com

Email: marhilyinelimited@gmail.com