Return Policy

Welcome to Marhine.com, operated by Marhilyine Limited. We are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, this Return & Refund Policy explains the conditions under which returns, exchanges, and refunds are accepted.

1. Eligibility for Returns

Most physical products purchased through Marhine.com may be returned within 30 days from the date of delivery if they meet the following conditions:

- The item is unused and in its original condition.

- The item is returned with its original packaging, tags, manuals, and accessories (where applicable).

- Proof of purchase (order number or receipt) is provided.

2. Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective

:- Opened skincare and personal care products.

- Customized or personalized products.

- Digital products and downloadable content.

- Gift cards.

- Clearance or final sale items.

3. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We may request photographs of the item before approving a replacement or refund.

4. How to Request a Return

To initiate a return:

1. Contact our customer support team at

marhilyinelimited@gmail.com.

2. Include your order number and the reason for the return.

3. Wait for return instructions before shipping the item.

Returns sent without prior approval may not be accepted.

5. Return Shipping

- If the return is due to our error (wrong, damaged, or defective item), Marhine.com will cover the return shipping costs.

- If the return is for any other reason, the customer is responsible for return shipping costs unless otherwise stated.

6. Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.If approved

- Refunds will be processed using the original payment method.

- Processing may take 5–10 business days, depending on your payment provider.

Shipping charges are generally non-refundable unless the return is due to our mistake.

7. Exchanges

We replace items only if they are defective, damaged, or if an incorrect item was delivered. Exchange requests are subject to product availability.

8. Order Cancellations

Orders may be cancelled before they are processed or shipped. Once an order has been shipped, it must follow the return procedure outlined in this policy.

9. International Orders

As Marhine.com serves customers worldwide, customs duties, import taxes, and other local charges are non-refundable unless required by applicable law.

10. Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

Marhilyine Limited

Website: Marhine.com

Email: marhilyinelimited@gmail.com

By placing an order on Marhine.com, you acknowledge that you have read and agreed to this Return & Refund Policy.