Welcome to Marhine Limited. We operate the Marhine - Online E-Commerce store website marhine.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our Site, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access the Site.
2. Information We Collect
We collect several types of information from and about users of our Site:
A. Personal Information
This is information that can be used to identify you personally. We collect it only when you voluntarily provide it to us, such as when you:
- Create an account on our Site
- Make a purchase or attempt a purchase
- Sign up for our newsletter or marketing emails
- Contact our customer service
- Participate in a contest, survey, or promotion
This information may include:
- Identity Data: Name, title, date of birth.
- Contact Data: Billing and delivery address, email address, telephone number.
- Financial Data: Payment card details (processed by secure payment processors, not stored on our servers).
- Profile Data: Username, password, purchase history, interests, preferences, feedback.
- Technical and Usage Data: See "Automatically Collected Information" below.
B. Automatically Collected Information
As you navigate the Site, we may use automatic data collection technologies to collect information about your equipment, browsing actions, and patterns, including:
- Log Data: Details of your visits to our Site, including traffic data, location data, logs, and other communication data.
- Device Information: Information about your computer and internet connection, including IP address, operating system, and browser type.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies. See our Cookie Policy.
3. How We Use Your Information
- To Fulfill Your Orders: Process and deliver purchases, manage payments, fees, and shipping.
- To Manage Your Account: Create and manage your online account.
- To Communicate With You: Provide customer support and respond to inquiries.
- For Marketing: With consent, send information about new products, special offers, and promotions.
- To Improve Our Site: Analyze usage, troubleshoot, and enhance content, products, and services.
- For Security: Protect the Site, our business, and customers from fraud and cyber-attacks.
- To Comply with Legal Obligations.
4. Legal Basis for Processing (EU/UK Users)
- Performance of a Contract: Fulfill obligations under a contract (e.g., processing orders).
- Legitimate Interests: Improve services, marketing, prevent fraud, respecting user rights.
- Consent: Where we have clear, affirmative consent (e.g., marketing emails).
- Legal Compliance: Comply with legal obligations.
5. How We Share Your Information
- Service Providers: Trusted third-party vendors performing services on our behalf.
- Legal Requirements: Disclose information if required by law or government authorities.
- Business Transfers: Information may be transferred in mergers, acquisitions, or sales of assets.
- To Protect Our Rights: Investigate violations or protect property and user safety.
6. Data Security
We implement technical and organizational measures to protect personal information. All transactions are processed through secure gateways. However, transmission over the internet cannot be guaranteed fully secure.
7. Your Data Protection Rights
Depending on your location, you may have rights such as access, rectification, erasure, restrict processing, data portability, withdraw consent, and opt-out of marketing communications.
8. Cookies and Similar Technologies
We use cookies to enhance your experience. Types include strictly necessary, performance/analytical, functionality, and targeting/advertising cookies.
9. International Data Transfers
Your information may be transferred to computers outside your country with differing data protection laws. We take steps to ensure security and policy compliance.
10. Children's Privacy
The Site is not intended for individuals under 16. If personal information from a child is collected, please contact us for deletion.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the "Last Updated" date.
12. Contact Us
Marhine.com
P.O.BOX 1731 MBEYA - TANZANIA
Email: Marhilyinelimited@gmail.com
Phone: +255764446563