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Marhine - Online E-commerce Store
Marhine - Online E-commerce Store
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Refund Policy

Welcome to Marhine.com, operated by Marhilyine Limited. We value customer satisfaction and strive to provide high-quality products. Please read our Refund Policy carefully before making a purchase.


1. Eligibility for Returns


Customers may request a return within 14 days of receiving their order

if:

- The product is damaged, defective, or incorrect

.- The item is unused, in its original condition, and in the original packaging.

- Proof of purchase (order number or receipt) is provided.


2. Non-Refundable Items


The following items are not eligible for refunds:


- Used or damaged products caused by the customer.

- Personalized or custom-made products.

- Digital products or downloadable content.

- Gift cards.

- Products marked as "Final Sale.


3. Refund Process


Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved:

- Refunds will be processed to the original payment method within 5–10 business days.

- Shipping charges are non-refundable unless the return is due to our error.


4. Exchanges


If you receive a defective or incorrect item, we will replace it at no additional cost, subject to product availability.


5. Return Shipping


- If the return is due to our mistake (wrong or defective item), we will cover the return shipping cost.- For all other eligible returns, the customer is responsible for return shipping costs.


6. International Orders


For international orders, customers may be responsible for customs duties, taxes, and return shipping fees unless the return is due to our error.


7. Contact Us


If you have any questions about this Refund Policy or wish to request a return, please contact us:


Marhilyine Limited

Website: Marhine.com

Email: marhilyinelimited@gmail.com


We are committed to providing fair and transparent service to all our customers.